Colin Nagy

Latest Stories

Hotels

Cracking the Code for a New Wave of Members Clubs

There is a boom in private clubs around the world. But, in the race to garner members and open outlets, personalized service and the underlying craft have gone missing. True hospitality plus thoughtful social and commercial dot-connecting remains a nice open white space.

Colin Nagy, Skift | 7 months ago

Cracking the Code for a New Wave of Members Clubs

Hotels

Beyond AI: The Rewards of a Human-Centric Hotel Career

As luxury hotels struggle to hire and retain talent, a new north star sell is necessary. Turns out great luxury brands create an incredible, well-rounded style of leadership. The appeal of caring for people will always remain relevant, even as AI disruptions ripple through other industries.

Colin Nagy, Skift | 8 months ago

Beyond AI: The Rewards of a Human-Centric Hotel Career

Hotels

Meet the Frankincense Sommelier of Oman

As hotels seek to broaden their cultural offerings to guests, the Shangri-La Al Husn in Oman offers a masterclass. Through a specially trained cultural ambassador, the hotel brokers connections with art, architecture, and notably frankincense, an essential ingredient in the daily lives of Omanis.

Colin Nagy | 10 months ago

Meet the Frankincense Sommelier of Oman

Hotels

The Case for a Sales and Marketing Evolution in Hospitality

Sales and marketing needs to evolve to address the cultural depth luxury consumers now demand. The best hotels are moving beyond "heads-in-beds" marketing to creatively place brands in culture, catering thoughtfully to sub groups and interests. When done right, the resulting glow adds value to businesses owning their brands fully.

Colin Nagy | 10 months ago

The Case for a Sales and Marketing Evolution in Hospitality

Tourism

The Kalahari Game Reserve Scientist Studying Climate Change Through the Solitary Pangolin

Wendy Panaino has a unique job — she studies climate change in the Kalahari desert, mostly through her research on the elusive and endangered pangolin. She's had to turn half nocturnal to study and track in its natural habitat, and monitor its adaptation to a changing climate that will increasingly impact how and why we travel.

Colin Nagy | 12 months ago

The Kalahari Game Reserve Scientist Studying Climate Change Through the Solitary Pangolin

Hotels

The Biggest Innovators in Travel and Hospitality: 2022 Year-End Edition

We're back with another installment of inspiration in hotels and hospitality. Female-led luxury seemed to be a common theme this year, alongside those maintaining standards, leading teams, and executing on subtle touches for the people who notice. Here are a few brands, ideas, and services that deserved a hat tip in 2022.

Colin Nagy | 1 year ago

The Biggest Innovators in Travel and Hospitality: 2022 Year-End Edition

Tourism

Zimbabwe’s Healthy Tourism Future Starts With Healthy Local Communities

Often unseen from the front-and-center of a destination's tourism economy are people like Tendai Nhunzwi. In Zimbabwe, Nhunzwi, a trained accountant, is working tirelessly on the frontlines to ensure local communities are fed and healthy — underscoring the basic principle that there would no tourism without those communities.

Colin Nagy | 1 year ago

Zimbabwe’s Healthy Tourism Future Starts With Healthy Local Communities

Tourism

Qatar’s World Cup Prep and the Quest for a Lasting Tourism Experience

Qatar has made strides since my last visit a year ago, with more of a cultural pulse, less friction for guests as large-scale hospitality and infrastructure projects come online ahead of the World Cup. Officials are hoping once the players leave the pitch for a final time in December Qatar will have earned its credentials as a lasting tourism fixture in the region.

Colin Nagy | 1 year ago

Qatar’s World Cup Prep and the Quest for a Lasting Tourism Experience

Hotels

What Potato Head’s Founder Couldn’t Tell Me in 25 Minutes On Stage

Ronald Akili, founder of Potato Head, barely scratched the surface of his work when he joined us on stage at Skift Global Forum. So we explore some of the other design and sustainability initiatives happening in Bali here.

Colin Nagy | 1 year ago

What Potato Head’s Founder Couldn’t Tell Me in 25 Minutes On Stage

Hotels

25hours Hotel Seeks to Carve Out a Cultural Soul in Dubai’s Financial Hub

It's not always apparent in the hyper-luxury narrative, but Dubai has a growing creative class. And 25hours is catering to it with a lobby and hotel that feels like a heartbeat in the middle of a financial district in the city. They are first movers for a coming flood of more lifestyle brands seeking a footprint in the city.

Colin Nagy | 1 year ago

25hours Hotel Seeks to Carve Out a Cultural Soul in Dubai’s Financial Hub