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Articles tagged “SkiftX Showcase: Technology”

We create experiences and tell stories that push the limits of creativity to connect the world’s most innovative brands with the most influential audience in the global travel industry.

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Online Travel

Executive Q&A: Why Covid-19 Will Bring a Shift Toward Personalized, Experiential-Based Loyalty Programs

The Covid-19 pandemic has shown that travel brands need to rethink consumer trust and loyalty to adapt to the new normal and truly deliver the personalized experiences that today’s customers expect. The stakes are higher than ever.

Salesforce + Skift | 3 years ago

Executive Q&A: Why Covid-19 Will Bring a Shift Toward Personalized, Experiential-Based Loyalty Programs
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SkiftX

Leveraging Customer Data and Traveler Insights to Drive Covid-19 Recovery

In this video from the 2020 Skift Loyalty Summit, we learn about the results of a Covid-19 travel outlook from ICF Next, along with insights into how travel executives can adapt their loyalty strategies to help assist with Covid-19 recovery.

ICF Next + Skift | 3 years ago

Leveraging Customer Data and Traveler Insights to Drive Covid-19 Recovery
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SkiftX

Skift Report: A Data-Driven Look at Hospitality’s Recovery

The Covid-19 crisis is creating an unprecedented challenge for the hotel industry. Despite the challenges, there's also a growing feeling of resolve emerging from executives, employees and stakeholders: what steps will those in the industry need to take to place it on the path to recovery?

Oracle Hospitality + Skift | 3 years ago

Skift Report: A Data-Driven Look at Hospitality’s Recovery
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Online Travel

5 Ways Travel Brands Can Use Messaging to Strengthen Customer Service — and Why It Matters Now

The coronavirus pandemic has shown that building a strong chat and messaging infrastructure has never been more vital to companies that want to provide the best customer support experience possible.

Facebook + Skift | 4 years ago

5 Ways Travel Brands Can Use Messaging to Strengthen Customer Service — and Why It Matters Now
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Online Travel

New Whitepaper: 5 Ways Travel Brands Can Manage Customer Engagement in Times of Crisis

The coronavirus pandemic has brought about unprecedented challenges to both travel providers and their customers. While policies and procedures are constantly in flux, there are some steps travel brands can take to clearly communicate with their customers on the right channels at the right time.

Bold360 + Skift | 4 years ago

New Whitepaper: 5 Ways Travel Brands Can Manage Customer Engagement in Times of Crisis
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Business Travel

Executive Q&A: How to Cut Costs on Business-to-Business International Payments

Travel companies today are more dependent on moving money around the world than ever before. Minimizing the friction caused by foreign exchange fees, regulatory surcharges, and other international fees requires a secure and streamlined global payment solution.

Sabre Virtual Payments + Skift | 4 years ago

Executive Q&A: How to Cut Costs on Business-to-Business International Payments
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Hotels

Executive Q&A: How Hoteliers Can Master Metasearch Advertising With Machine Learning

Hoteliers are typically at a disadvantage when it comes to competing efficiently in metasearch with online travel agencies. But most of these challenges can be overcome with the right technology partner in place.

DerbySoft + Skift | 4 years ago

Executive Q&A: How Hoteliers Can Master Metasearch Advertising With Machine Learning

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