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Articles tagged “guest experience”

News Blog

IDEAS: Qatar Airways Debuts New Theme Song Composed by Dana Al Fardan

Qatar Airways has revealed its latest onboard theme song, ‘The Ascent’, which has been composed by Dana Al Fardan and performed by members of the Qatar Philharmonic Orchestra. 'The Ascent' marks the trilogy of the two previous onboard theme songs, ‘The Awakening’ and ‘The Dawn’. Credit: Qatar Airways The theme song, introduces a unique fusion…

Adam Stacey | 4 months ago

News Blog

IDEAS: voco hotels Debuts New ‘Find Your Flock’ Birdwatching Package

voco hotels, part of the IHG Hotels & Resorts Group, has debuted a new birdwatching package in the U.S. and Singapore. Credit: voco hotels A study from Scientific Reports found that seeing or hearing birds was associated with an improvement of mental well-being for up to eight hours, so the new package has been designed to…

Adam Stacey | 4 months ago

News Blog

IDEAS: SWISS Adds Free Wi-Fi Chat on Long-Haul Flights

SWISS has announced the introduction of free Wi-Fi enabled internet for chat services on all long-haul flights, beginning in August 2023. The new facility, which will be available across all travel classes, will allow passengers to utilize chat services on smartphones, laptops and tablets for the duration of their flight and will have no upper…

Adam Stacey | 5 months ago

News Blog

IDEAS: British Airways Doubles Its Inflight Media Offerings

Recognizing the demands of consumers to have more options while in the air, British Airways has doubled the amount of content available to watch through its inflight entertainment system since the beginning of the year, according to an announcement from the carrier. The inflight entertainment system has benefitted from a range of new media, with…

Adam Stacey | 5 months ago

News Blog

IDEAS: United Partners with Venus Williams-Backed Brand to Revamp Amenity Kits

Travelers flying with United Business will now be provided with new amenity kits featuring exclusive products from Asutra, the Venus Williams backed wellness brand.  Credit: United Airlines The new amenity kits – which will be offered on United's premium transcontinental domestic routes – feature cruelty-free skincare that is devoid of parabens, phthalates, or petroleum, and includes a…

Adam Stacey | 5 months ago

News Blog

IDEAS: One Night Standard App Returns After Pandemic Hiatus

The Standard has announced the return of its last minute booking app, One Night Standard. Having originally launched in 2015, the return of One Night Standard sees the hotel chain once again offering spontaneous reservations for same-day bookings at the lowest available rates across The Standard portfolio, following a hiatus during the Covid-19 pandemic Credit:…

Adam Stacey | 5 months ago

News Blog

IDEAS: United’s New Domestic First-Class Seat Designs

United has revealed its United First seat, marking the first update to a domestic first class seat design from the airline since 2015. The seat, which features a wireless charging station in every arm rest, vegan leather upholstery, 13-inch seatback screens and 18-inch tray tables, is set to make its debut on the airline's Boeing…

Adam Stacey | 6 months ago

News Blog

IDEAS: A Look at Warsaw’s Futuristic ‘Mega Airport’ and Railway Station

Centralny Port Komunikacyjny (CPK) has unveiled the Foster + Partners and Buro Happold designed concept art for Poland’s new "mega airport," railway station, and all-around transport hub outside of Warsaw. Credit: Centralny Port Komunikacyjny The newly released designs showcase the proposed terminal, a new railway station and public transport interchange, with the central element of…

Adam Stacey | 6 months ago

News Blog

IDEAS: KLM Unveils New Lightweight Business Class Seats

KLM Royal Dutch Airlines has unveiled its new World Business Class Seats for its Boeing 777 aircraft.  The new seats have been designed in collaboration with JAMCO, who the carrier previously worked with on the 'Venture' seats featured on the KLM 787 fleet. Credit: KLM The upgraded World Business Class seats will offer direct aisle…

Adam Stacey | 6 months ago

News Blog

IDEAS: Japan Airlines to Encourage Travelers to Rent Clothes in Destination and Minimize Luggage

Japan Airlines (JAL) and Sumitomo Corporation are set to trial ‘Any Wear, Anywhere’, a new clothes sharing service. The service has been designed to offer travelers the convenience of carrying minimal luggage by providing the opportunity to rent clothing at their destination, whilst in turn promoting more environmentally sustainable travel methods. Credit: Japan Airlines Under…

Adam Stacey | 6 months ago