Articles tagged “passenger experience”

News Blog

IDEAS: Airbus Shares Its Vision for the Cabin of the Future

Aerospace designer and manufacturer Airbus has shared what they feel will be the next generation of passenger experience, with their sustainability and tech-driven Airspace Cabin Vision 2035+. https://www.youtube.com/watch?v=-2Wo2peJreY Environmental impact is a central focus, along with consumer comfort, in their product vision. Airbus will integrate "smart systems design" to optimize energy consumption and resources, while…

Brian Quinn | 7 months ago

Airlines

UK Airport E-Gates Working Again After Outage Caused Major Disruption

Heathrow and Gatwick — as well as arriving passengers — really didn't need this. No word yet on the cause of the outage.

Sachin Ravikumar and Kanjyik Ghosh, Reuters | 7 months ago

UK Airport E-Gates Working Again After Outage Caused Major Disruption

Travel Technology

The Tech That Could Prevent Lost Luggage

Today’s edition of Skift’s daily podcast looks at lost luggage technology, a shipping container hotel, and a massive investment in Indian aviation.

Rashaad Jorden | 9 months ago

The Tech That Could Prevent Lost Luggage

Airlines

Delta Finally Makes Good on Free In-Flight Wi-Fi, Starting February 1

Now everyone can log on in the skies on Delta.

Edward Russell | 12 months ago

Delta Finally Makes Good on Free In-Flight Wi-Fi, Starting February 1

Airlines

Full Video: United Airlines Chief Customer Officer at Skift Aviation Forum 2022

Even more important than introducing innovative products is learning whether and how people will use them. United Airlines seems to be paying attention to that, and the company is willing to nix something if it doesn't work.

Justin Dawes | 1 year ago

Full Video: United Airlines Chief Customer Officer at Skift Aviation Forum 2022

Cruises

Royal Caribbean Cruise Ships to Install Elon Musk’s SpaceX Internet

Starlink's expansion is one significant step for SpaceX, and hopefully a giant leap for Royal Caribbean Group passengers.

Praveen Paramasivam and Eva Mathews, Reuters | 1 year ago

Royal Caribbean Cruise Ships to Install Elon Musk’s SpaceX Internet

Airline Weekly

Airline Seats Could Get Bigger to Accommodate Larger Travelers

Airline seats have shrunk even as Americans have gotten larger. That could change.

1 year ago
Airline Seats Could Get Bigger to Accommodate Larger Travelers

Airlines

U.S. Airline Passengers May Get Biggest Overhaul of Protections in Years — Finally

An admirable statement from Transportation Secretary Pete Buttigieg, and the summer chaos certainly put a focus back on to passenger rights, but setting out new laws for refunding delayed bags or Wi-Fi malfunctions will probably end up being a complex and lengthy process.

David Shepardson, Reuters | 1 year ago

U.S. Airline Passengers May Get Biggest Overhaul of Protections in Years — Finally
Free Read

Travel Technology

4 Intelligent Ways Travel Companies Can Blend the Guest and Employee Experience

Guest and employee expectations have changed since the Covid-19 pandemic. Fortunately, an “experience ecosystem” that incorporates both can help hospitality companies meet the needs of a new reality and gain a competitive advantage.

Cognizant + Skift | 1 year ago

4 Intelligent Ways Travel Companies Can Blend the Guest and Employee Experience
Free Read

Airlines

5 Digital Transformation Strategies to Improve the Air Travel Experience

By working with technology partners who understand the underlying systems required to solve digital transformation issues across large, complex, enterprise organizations, airlines can feel confident improving operational efficiency, profitability, and customer satisfaction.

IBM + Skift | 2 years ago

5 Digital Transformation Strategies to Improve the Air Travel Experience