Articles tagged “amex”

Announcements

India’s Boom, Big Banks, and AI: How Our 2023 Megatrends Are Playing Out

From travel marketing's AI-infused reboot to blended travel's entrenchment and the rise of Indian travelers as a force, Skift's 2023 Travel Megatrends are holding up nicely. That's a teaser for Megatrends 2024-style.

Dennis Schaal | 1 week ago

India’s Boom, Big Banks, and AI: How Our 2023 Megatrends Are Playing Out

News Blog

Millennials and Gen Z Prioritizing Mental Health and Travel: Survey

It's the season for holiday surveys, with sentiment for exploration and unique experiences abounding. "Experiences over gifts" continues as a trend in the latest Amex travel spending survey of U.S. travelers and their choices for the upcoming end-of-year holidays that largely involves classic winter adventures and quality time with loved ones. 72% of Millennial and Gen-Z respondents…

Selene Brophy | 2 months ago

Airlines

Delta Rolls Back Some Changes to Skymiles Program

Delta has revised the changes to its Skymiles loyalty program that sparked a backlash. The update still relies on money spent - but with lower thresholds.

Selene Brophy | 2 months ago

Delta Rolls Back Some Changes to Skymiles Program

Tour Operators

The Next Wave for Experience Travel Businesses: 3 Charts

Will the experiences sector ever be fully online? Industry analysis paints a doubtful picture, but there's considerable room to scale and grow, with the current volume at some 30% and key industry players owning marginal stakes.

Selene Brophy | 4 months ago

The Next Wave for Experience Travel Businesses: 3 Charts
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Business Travel

Executive Q&A: Providing Innovative Solutions to Support Today’s Business Travelers

Business travel recovery trends differ by company size and sector, but regardless of their circumstances, organizations large and small are seeing now as a critical time to reconsider return on investment of business travel, to update their approach to sustainability and traveler well-being, and to digitize and automate the travel and expense process.

American Express + Skift | 1 year ago

Executive Q&A: Providing Innovative Solutions to Support Today’s Business Travelers
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Travel Agents

Skift Global Forum Video: High-Touch Service in an Era of Change

In this video from Skift Global Forum 2022, we hear from Audrey Hendley, president of American Express Travel, about how the company is tailoring its services to capitalize on the latest travel trends while continuing to build trust with customers.

American Express + Skift | 1 year ago

Skift Global Forum Video: High-Touch Service in an Era of Change

Tourism

American Express Gets a Boost From Increased Travel Spending

American Express raising its annual revenue forecast, in large part due to increased travel spending, is a major sign a possible recession won't dent travel's recovery.

Mehnaz Yasmin and Manya Saini, Reuters | 1 year ago

American Express Gets a Boost From Increased Travel Spending

Business Travel

Daily Podcast: Mastercard’s Travel Optimism

Good morning from Skift. It's Monday, January 31, in New York City. Here's what you need to know about the business of travel today.

Rashaad Jorden | 2 years ago

Daily Podcast: Mastercard’s Travel Optimism
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Luxury

Skift Global Forum Video: The Evolution of Luxury Travel

In this brand talk from Skift Global Forum 2021, Audrey Hendley, president of American Express Travel, speaks with Rafat Ali, Skift founder and CEO, on what luxury travel will look like moving forward.

American Express + Skift | 2 years ago

Skift Global Forum Video: The Evolution of Luxury Travel

Tourism

Wellness Vacations Are the Next Big Splurge for Global Travelers

Yoga retreats will always have a place, but it's this expanded consumer definition of wellness activities that presents big opportunities ahead for the travel industry.

Lebawit Lily Girma | 2 years ago

Wellness Vacations Are the Next Big Splurge for Global Travelers