The U.S. Office of Aviation Consumer Protection has issued a notice urging airlines to do “everything in their power” to ensure children aged 13 or below are seated next to an accompanying adult with no additional charge.
The U.S. Department of Transport said it continued to receive a low number of complaints from consumers about family seating, but there were complaints that involved instances where young children, even as young as 11 months, were not being seated next to an accompanying adult.
In November the office will review airline policies. If their seating policies and practices are barriers to a child sitting next to an adult family member or other accompanying adult family member, the department said it will consider additional action consistent with its authorities.