Artificial Intelligence in Travel

Artificial intelligence is the dominant topic of the future in travel, and we’re keeping a close eye on it at Skift.

Breakthrough generative AI technology was released publicly by OpenAI last November, and a number of big-name travel companies have already responded. Expedia, Kayak, and more — including multiple startups — have started releasing experimental technologies that could lead to transformations in the way users plan and book travel.

We want to make sure you know about it all, every step of the way. Read the archives below, and subscribe to the Skift AI Travel Weekly Newsletter.

Startups

Travel Startup Funding 2023: We Tracked 200 Investments – Follow The Money

Startup founders and investors have been saying all year that funding is tighter, but travel startups still raised billions in venture capital.

Travel Startup Funding 2023: We Tracked 200 Investments – Follow The Money

Airlines

A Question of Loyalty as U.S. Probes Airlines Points

Today's podcast looks at a probe into airline loyalty programs, the trends that shaped 2023, and Souh African tourism concerns.

A Question of Loyalty as U.S. Probes Airlines Points
smart_toy

Skift AI Travel Newsletter

AI coverage across travel sectors that’s focused on separating trendy moves from good ideas – in your inbox every Friday.

Announcements

India’s Boom, Big Banks, and AI: How Our 2023 Megatrends Are Playing Out

From travel marketing's AI-infused reboot to blended travel's entrenchment and the rise of Indian travelers as a force, Skift's 2023 Travel Megatrends are holding up nicely. That's a teaser for Megatrends 2024-style.

India’s Boom, Big Banks, and AI: How Our 2023 Megatrends Are Playing Out

Business Travel

Uber for Business Automates Receipt Uploading for Some Clients

Automating travel and expense reporting is a trend in business travel. This Uber for Business feature just launched so its adoption will depend on how well it actually works.

Uber for Business Automates Receipt Uploading for Some Clients

Business Travel

Business Travel in 2024: ‘Rising Tension With Employees’

Business travelers know their livelihoods may depend on getting out on the road to nurture relationships with clients. Bean counters, concerned about inflation and sustainability issues, may block those trips.

Business Travel in 2024: ‘Rising Tension With Employees’

Media and PR

Trivago Ad Campaign Replaces 20 Actors With Just 1 Supported by AI

It's ironic that one of the first reported instances of AI taking jobs in the travel industry revolves around Trivago displacing a couple of dozen pitchmen and pitchwomen around the world.

Trivago Ad Campaign Replaces 20 Actors With Just 1 Supported by AI

News Blog

IDEAS: Renaissance Hotels Launches RENAI, its New AI-powered Virtual Concierge

Guests staying at select Renaissance Hotels will soon have access to RENAI, a virtual concierge. Credit: Renaissance Hotels/Marriott Bonvoy RENAI, which stands for Renaissance Artificial Intelligence, is being launched as part of a pilot program designed to provide guests with instant access to ‘vetted , insiders’ picks for vibey cocktail bars, under-the-radar attractions, top-rated breakfast…

Online Travel

Will AI Change Google’s Business Model? We Asked 9 Top Travel Pros

Will generative AI's demands for longer answers and fewer links change Google's travel advertising business model? That change is almost inevitable, but where does that leave Google?

Will AI Change Google’s Business Model? We Asked 9 Top Travel Pros

Travel Technology

Ask Skift: What Are the Major Trends in Travel Tech?

The use of technology in the travel industry has continued to boom in recent years, and here's a look at some of the biggest tech trends in travel.

Ask Skift: What Are the Major Trends in Travel Tech?

Travel Technology

Google Bard’s Gemini Upgrade: We Tested it for Travel

The updated version of Bard did well with some travel tasks, particularly finding flight options, but its answers still need to be taken with a grain of salt.

Google Bard’s Gemini Upgrade: We Tested it for Travel